Gaming on Hibajee is meant to be fun — a bit of excitement after a long day, a way to enjoy your favourite sports, or a few rounds of Lucky Bingo with a cup of cha. But Hibajee also knows that for some players, gaming can stop being fun and start becoming a problem. That is why responsible gaming is not just a page on our website — it is built into how Hibajee works, every single day.
Understanding the Basics
Responsible gaming means playing within your means, staying in control of how much time and money you spend, and recognising when gaming is no longer enjoyable. It is not about telling you how to play — it is about making sure you always have the tools and information to make your own informed choices.
On Hibajee, responsible gaming covers three things: the tools we give you to manage your own play, the way Hibajee monitors accounts for signs of problem gambling, and the support we provide when a player needs help. All three work together to keep the Hibajee platform a safe place for everyone in Bangladesh.
Gaming should never be used as a way to make money, solve financial problems, or escape from stress. If you find yourself thinking about gaming in those ways, it is a sign that it is time to take a break — and Hibajee makes that easy to do.
Responsible gaming tools on Hibajee are available to all players at any time, free of charge, through your account settings or by contacting support at [email protected].
Built Into Your Account
Every Hibajee player has access to these tools from day one. No waiting, no forms — just go to your account settings and activate what you need.
Set a daily, weekly, or monthly cap on how much you can deposit into your Hibajee account. Once the limit is reached, no further deposits are accepted until the period resets. You can lower your limit instantly, but increases take 24 hours to take effect — giving you time to reconsider.
Set a maximum session length for your Hibajee play. When your session time is up, you will receive a notification and be automatically logged out. This is one of the most effective ways to prevent long, unplanned gaming sessions that can lead to overspending.
Reality checks are pop-up reminders that appear at regular intervals during your Hibajee session. They show you how long you have been playing, how much you have deposited, and your net gaming result for the session. A quick reality check can make a big difference to how you play.
Need a short break from Hibajee without fully closing your account? The Take a Break tool lets you pause your account for 24 hours, 7 days, or 30 days. During this period you cannot log in, deposit, or play. Your account balance is safely held and available when your break ends.
Self-exclusion is a longer-term option for players who feel they need a serious break from gaming. You can self-exclude from Hibajee for 6 months, 1 year, or permanently. Once activated, your account is immediately suspended and cannot be reopened during the exclusion period — no exceptions.
Set a maximum amount you are willing to lose in a given period. Once your loss limit is reached, Hibajee will automatically prevent further play until the period resets. This tool is especially useful for players who want to enjoy games like Aviator or Blackjack without the risk of a big unexpected loss.
Simple and Fast
Activating any responsible gaming tool on Hibajee takes less than five minutes. You do not need to contact support or fill out a form — everything is available directly in your account settings. Here is how to do it.
If you want to activate self-exclusion urgently and cannot access your account, contact Hibajee support at [email protected] immediately. We will action it within one hour.
Go to hibajee.asia and log in with your registered mobile number and password. If you have forgotten your password, use the reset option on the login page.
Click on your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu.
In your account settings, find the "Responsible Gaming" section. All available tools — deposit limits, session limits, reality checks, take a break, loss limits, and self-exclusion — are listed here.
Select the tool you want to activate, enter your preferred limit or duration, and confirm. Limits that reduce your spending take effect immediately. Increases take 24 hours.
You will receive an SMS confirmation to your registered mobile number once the tool is active. Keep this as a record. If you do not receive a confirmation, contact [email protected].
Honest Self-Check
Answer these questions honestly. If you answer "yes" to two or more, it may be time to use Hibajee's responsible gaming tools or speak to someone you trust.
If you answered yes to two or more questions, please consider activating a deposit limit or taking a break. You can also contact Hibajee support at [email protected] — we are here to help, not to judge.
Know the Warning Signs
Problem gambling does not happen overnight. It usually develops gradually. Knowing the early warning signs can help you — or someone you care about — get help before things get serious.
Our Full Commitment
Hibajee operates a strict 18+ policy. Every player who registers on Hibajee must confirm they are at least 18 years old. Hibajee reserves the right to request identity verification documents — including NID or passport — at any time to confirm a player's age. Any account found to belong to a person under 18 will be immediately closed, all funds returned, and all gaming history voided. If you are aware of a minor using Hibajee, please report it to [email protected] immediately.
Hibajee's platform includes automated monitoring systems that flag accounts showing patterns associated with problem gambling. These patterns include sudden large increases in deposit amounts, very long uninterrupted gaming sessions, rapid repeated deposits following losses, and significant changes in betting behaviour. When these patterns are detected, Hibajee's responsible gaming team will reach out to the player directly to check in and offer support. This is not about restricting your play — it is about making sure you are okay.
Hibajee takes extra care to protect players who may be vulnerable, including those experiencing financial hardship, mental health challenges, or addiction. If a player contacts Hibajee and discloses that they are struggling, our support team is trained to respond with empathy, provide information about responsible gaming tools, and escalate to a senior team member if needed. Hibajee will never pressure a vulnerable player to continue playing or to make a deposit.
Hibajee's marketing and promotional communications are designed to be honest, transparent, and not targeted at vulnerable individuals. Hibajee does not send promotional messages to players who have activated self-exclusion or a take-a-break period. Bonus terms and wagering requirements are always clearly stated. Hibajee does not use misleading language that implies gaming is a reliable way to make money.
If you feel that your gaming has become a serious problem, Hibajee encourages you to seek professional support. Talking to a trusted family member, a doctor, or a counsellor is a brave and important step. You do not have to deal with problem gambling alone. Hibajee's support team at [email protected] can also point you toward appropriate resources and help you activate the right tools on your account.
Remember: Hibajee is here for entertainment. Play for fun, set your limits, and if gaming ever stops feeling fun — take a break. Your wellbeing matters more than any game.
Register your free Hibajee account today and set your deposit limits from the very first session. Enjoy Lucky Bingo, Aviator, Blackjack, and more — all in BDT, all on your phone, all with your wellbeing protected.
By registering, you confirm you are 18 or older and agree to play responsibly.